SupportFlow runs tickets, SLAs, feedback and post-sale journeys on the same customer record as sales — so care continues after the invoice.
Tell us where to reach you — we'll walk you through SupportFlow on your own workflows.
Each capability works out of the box — and everything lands on the same customer record the rest of the platform uses.
WhatsApp, email, calls and walk-in complaints become tickets in one queue with owners.
Response and resolution targets per ticket type, with automatic escalation when they’re at risk.
The ticket shows the whole relationship — deals, deliveries, documents — no cold transfers.
Post-sale and post-resolution surveys sent automatically, scored on the record.
Scheduled post-sale touchpoints — first-service reminders, renewals, anniversaries — on autopilot.
Long ticket threads summarized instantly, with suggested resolutions drafted for review.
Every module shares one database and one customer record — turn on a second module and they connect instantly, no integration project.
EngageFlow schedules every reminder, logs every call, and runs multi-channel cadences tied to where each customer is in their journey — so no one is ever forgotten.
InsightFlow turns everything the other modules record into live dashboards and reports — leads, sales, stock, collections and support, without a single export.
Yes — inbound WhatsApp, email and phone all create tickets in the same queue automatically.
You set response and resolution targets per category; the system tracks the clock and escalates before breaches.
Yes. Tickets sit on the same customer record as deals and deliveries, so agents see the full story.
More questions? Talk to us or explore all modules.
A 20-minute walkthrough on your own workflows. No credit card, no lock-in.